Car rental in Kraków: a practical guide

Get an online quote — 2 minutes+48 510 510 082

In short

  • We are not a rental company. Kraken Detailing is a detailing studio, and we see how rental cars get checked when they come back.
  • Licence: EU licences are valid in Poland as they are. Licences from countries party to the 1968 Vienna Convention (the UK and Ukraine, for example) are valid if they follow the convention model. With a US, Canadian, Australian or Indian licence you also need an International Driving Permit.
  • Money: expect a deposit blocked on a card. The company sets the amount and whether a debit card is accepted.
  • Insurance: third-party liability (OC) is compulsory in Poland. Damage to the rental car itself is covered by CDW, and you still pay an excess (franszyza) up to a set amount.
  • Ukraine: most rental companies in Poland forbid driving there. What counts is the contract, so read it.
  • Damage disputes: film the whole car at pick-up and at return. Every existing scratch belongs on the handover form.

As of September 2026. Licence rules come from the Polish Act on Vehicle Drivers (art. 4), gov.pl and the UN treaty lists; rental terms differ by company.

Which driving licence works in Poland

Polish law (art. 4 of the Act on Vehicle Drivers, ustawa o kierujących pojazdami) accepts a foreign licence in these cases:

Where your licence is fromWhat you need
EU, EEA, Switzerlandyour national licence
a country party to the 1968 Vienna Convention: UK, Ukraine, Türkiye, Georgia and many othersyour national licence, if it follows the convention model; if unsure, add an IDP
a country party only to the 1949 Geneva Convention: USA, Canada, Australia, Indiaan International Driving Permit (1949 model) together with your national licence
a country outside both conventionsnot valid, unless Poland has a separate agreement with that country

You can check your country on the UN treaty lists for the Vienna Convention and the Geneva Convention. A rental company may still ask for an IDP even when the law does not require one. If you have one, bring it.

Living in Poland? According to gov.pl, once you have lived here for 185 days you should exchange a non-EU licence for a Polish one. Ukrainians under temporary protection are covered by EU Regulation 2022/1280: their Ukrainian licence is recognised without a translation or IDP while the protection lasts.

What else the rental desk will ask for

  • Passport or EU ID card, and the physical licence, not a photo of it.
  • A card in the main driver's name for the deposit. Many companies accept only credit cards; some take debit cards with a higher deposit or extra cover. Ask before you book.
  • Minimum age and licence tenure. Each company sets its own, often with a young-driver fee. Read the terms for your car class: vans and premium cars usually have stricter rules.
  • Every additional driver usually has to be named in the contract and show their licence at the desk.

Airport or city

Kraków Airport is in Balice, just outside the city limits. Picking up there makes sense if you land and drive straight on, towards Zakopane or Katowice. You join the A4 without crossing the city centre. Balice is outside Kraków's Clean Transport Zone.

Picking up in the city makes sense if you spend the first days in Kraków on foot. The centre is small, trams run everywhere, and a car standing in the paid parking zone costs money from 9:00 to 22:00. Rent it on the day you leave town.

For either option, check the opening hours of the office. Returning outside them often means a key box and an out-of-hours fee, and nobody inspects the car with you.

Insurance, excess and deposit

TermWhat it means
OCcompulsory third-party liability, always included
CDW / ACcovers damage to the rental car, minus the excess
Excess (franszyza, udział własny)the most you pay per damage; the deposit is often set near this amount
Zero-excess or super coveran extra daily fee that lowers the excess, often to zero
Exclusionscheck what CDW leaves out: tyres, glass, the underbody, the interior and lost keys are common exclusions

The cheap daily rate often comes with a high excess. Compare the total: daily rate, excess cover, extra driver, and the fuel policy.

Taking the car abroad

Many companies allow trips to other EU countries with written permission, sometimes for a fee. Tell them at booking. Driving abroad without permission can void the insurance.

Ukraine is a separate case. Most rental companies in Poland forbid taking their cars there, and some also exclude other non-EU countries. If you need to go to Ukraine, ask the company in writing and get a written answer before you pay.

Clean Transport Zone

Rental cars from Kraków companies have Polish plates and are usually new enough for the zone, so the system clears them automatically. If you rent an older car from a private owner, check its plate at sct.krakow.pl. Rules and fees: Clean Transport Zone.

How not to pay for damage you did not cause

At a detailing studio we inspect paint under strong light every day. Many disputes start with a mark that nobody wrote down at pick-up.

At pick-up:

  1. Film a slow walk around the car in daylight, with the plate in the first shot. Include the roof, bumper corners, the lower edges of the doors and all four wheels.
  2. Photograph the windscreen close up. A small stone chip can grow into a crack by the end of the rental.
  3. Photograph the odometer and fuel gauge.
  4. Check that every mark you found is on the handover form (protokół wydania) before you sign. A vague note like "minor scratches" won't help you in a dispute.

At return:

  1. Repeat the video in the same order, ideally with the staff member present.
  2. Ask for a signed return form stating no new damage.
  3. If you drop the keys in a box, photograph the car where you left it. Your phone saves the time and place of every photo.

Cleanliness. Many rental terms include a cleaning fee for a car returned very dirty (sand in the carpets, pet hair, food stains), and a car wash before return costs less than that fee. Smoking in rental cars is usually forbidden, and the smell alone can trigger a fee.

Frequently asked questions

Do I need an International Driving Permit to rent a car in Poland?

Yes if your licence is from a non-EU country that is not party to the 1968 Vienna Convention, such as the USA, Canada or Australia. It also helps when your national licence does not follow the convention model. Some rental companies ask for one anyway.

Can I rent a car in Kraków with a debit card?

It depends on the company. Many require a credit card for the deposit, and some accept debit cards with a higher deposit. Check the terms before booking.

Can I take a rental car from Kraków to Ukraine?

Most rental companies in Poland do not allow it. Ask the company in writing before you book.

What is franszyza in a Polish rental contract?

The excess: the most you pay if the car is damaged while covered by CDW. Extra cover can lower it, often to zero.

Is it better to rent a car at Kraków Airport or in the city?

At the airport if you are driving straight out of Kraków. In the city if you spend the first days sightseeing: the centre is walkable and street parking is paid from 9:00 to 22:00.

Author: David Dzhalilov — owner of Kraken Detailing, ul. Powstańców 20, Kraków. Based on Polish law and official gov.pl guidance as of September 2026; not legal advice.

Published: 23.09.2026 · Last updated: 23.09.2026

← All topics in Guides
Contact

Book a free assessment

We don't rent cars. If you rent out your own car or run a small fleet, we clean and protect cars for business: rotation dates planned around your bookings, and VAT invoices. See detailing for business. Kraken Detailing, ul. Powstańców 20, Kraków (Prądnik Czerwony), Mon–Sat 9:00–19:00, +48 510 510 082. We speak English.

Mon–Sat 9:00–19:00, by appointment · ul. Powstańców 20, Kraków